Legal · Privacy

Privacy Policy

Effective Date: January 1, 2026 · GScoreARS LLC · Orlando, Florida

This Privacy Policy is a separate document from the GScoreARS Personal Member Agreement and Terms of Service. It describes how GScoreARS LLC collects, uses, stores, and protects your personal data in accordance with GDPR and applicable privacy law.

1. Who We Are

GScoreARS LLC ("GScoreARS," "we," "us," or "our") is a guest reputation intelligence platform headquartered in Orlando, Florida. We operate the GScoreARS platform at gscorears.com and related web applications.

2. Data We Collect

We collect the following categories of personal data:

Account Information: Name, email address, and account credentials provided during registration.
Behavioral Data: Stay history, experience reports submitted by member properties, dispute records, and verified badges.
Usage Data: Pages visited, features accessed, and timestamps of platform activity.
Device Information: Browser type, IP address, and device identifiers for security and fraud prevention.

3. How We Use Your Data

To calculate and maintain your GScore reputation profile.
To provide member properties with guest intelligence at check-in.
To process and respond to dispute submissions.
To communicate platform updates, policy changes, and account notices.
To detect and prevent fraud and unauthorized access.

4. Legal Basis for Processing (GDPR)

For users in the European Economic Area, we process personal data under the following legal bases: consent (where you have opted in), contractual necessity (to deliver the services you registered for), and legitimate interests (fraud prevention, platform security).

5. Data Sharing

We do not sell your personal data. We share data only with:

Member Properties: Hotels and businesses you interact with through the platform, who access your score and profile for check-in purposes.
Service Providers: Infrastructure and security vendors who process data solely on our behalf under data processing agreements.
Legal Authorities: When required by law or court order.

6. Your Rights

You have the right to access, correct, export, or delete your personal data at any time. You may also withdraw consent or object to processing. To exercise any of these rights, contact us at: privacy@gscorears.com

7. Data Retention

We retain your data for as long as your account is active, or as required by law. Upon account deletion, personal data is removed within 30 days, except where retention is required for legal compliance.

8. Security

GScoreARS uses end-to-end encryption, access controls, and regular security audits to protect your data. No system is 100% secure — if you believe your data has been compromised, contact us immediately.

9. Cookies

We use essential cookies for platform functionality and session management. We do not use advertising or tracking cookies. You may disable cookies in your browser settings, though some features may not function correctly.

10. Contact

For privacy inquiries: privacy@gscorears.com
GScoreARS LLC · Orlando, Florida · United States

This Privacy Policy is distinct from the Personal Member Agreement and Business Terms of Service. Please review all documents relevant to your account type.